Before partying:
Be careful not to take any valuables with you and/or leave them in your car, and watch out for pickpockets. Follow the instructions of our security staff at all times. In the event of an unusual situation, send a text message to those at home to let them know that you are okay.

Sexual harassment:
Sexual violence or sexual harassment will not be tolerated in any way at Soenda. If you are harassed or feel threatened, please report this to the organisation. You can do this to any security or first aid staff member. They will assist you and contact a manager within the organisation who can help you further. All security staff have undergone training and know how to respond. Female security staff are also present. First aid experts are on hand to assist you. You can also report incidents online. Please email info@elevation-events.com (this is not monitored permanently). In the event of inappropriate behaviour, you can of course also report it to the police. The organisation can assist you with this if you wish. All reports will, of course, be treated confidentially. More general information about medical and psychological advice and how to report an incident can be found at www.centrumsexueelgeweld.nl.

Use of alcohol and drugs:
It is well known that there are risks associated with the use of alcohol and/or drugs. However, be extra vigilant when consuming alcohol and drugs at temperatures above 20 degrees Celsius. Alcohol and/or drugs increase body temperature, so if you dance for a long time and do not drink enough, the risk of overheating increases. Drink sufficient water, but not too much: a maximum of one to two glasses per hour. Drinking too much in a short period of time can lead to water intoxication. When someone dies, it is usually due to overheating or water intoxication as a result of alcohol and/or drug use. So be careful and cool down every now and then. Look out for each other and don’t abandon anyone. Test your drugs before you go to the event, as this is not possible at the event itself. For more information and health risks, visit www.drugsenuitgaan.nl and www.unity.nl.

Hearing protection:
Soenda supports the I Love my Ears campaign because we believe it is important that you can enjoy good music not only now, but also in twenty years’ time. So take good care of your ears. At www.ilovemyears.nl you will find a number of useful and easy tips on how to protect your ears as well as possible while still enjoying the music. Earplugs are available at all bars at Soenda.

Medical assistance:
If you or one of your friends is not feeling well, go to the first aid station. There are expert first aiders there who can help you. Do not be afraid to tell them about your use of alcohol and drugs: the more clearly you explain what is wrong, the better they can help you. Feel free to speak openly, because medical confidentiality applies here too and we will not report you to the police.

After partying?
Forced and unsafe sex is more common when people are under the influence of alcohol and/or drugs. Respect each other and visit www.sense.info/soas for more information about safe sex. In addition, alcohol and/or drug use can lead to reduced concentration and slower reaction times, putting you and other road users at risk. Therefore, stop in good time and adjust your means of transport accordingly. Before going to sleep, drink water or isotonic drinks to restore your fluid balance.

I have a complaint about the event—where can I submit it?
If you have a complaint, we naturally regret to hear it. If the complaint cannot wait, please send us a private message via Instagram. If you have a complaint after the event or would like to report your complaint later, you can send an email to info@elevation-events.com.

I have a complaint about the security staff, medical personnel, traffic marshal, or another event employee—where can I submit it?
If you have a complaint, we naturally regret that! If the complaint cannot wait, please send us a private message via Instagram. If you have a complaint afterwards, or if you want to report your complaint later, it is best to send an email to info@elevation-events.com. Please try to clearly indicate which person was involved, for example by remembering their physical characteristics, the time and the location.

How is privacy ensured on the event’s website?
This can be found in our privacy statement. Click HERE for the privacy statement.

Does the website use cookies?
Yes, the Soenda Presents website uses cookies. Click HERE for the cookie policy.

Where does the event take place?

Soenda Indoor Werkspoorkathedraal takes place at the Werkspoorkathedraal in Utrecht. For specific navigation addresses and how to get there, check out the FAQ page ‘Transportation’.

When does the event take place?

Soenda Indoor Werkspoorkathedraal takes places on Saturday 21th of November, the event site is opened from 13.30 – 23.00h.

Until what time is entry to the event open?

On Saturday, the entrance is opened from 13.30 until 20.00h. After this it won’t be possible to enter the event as the entrance will be closed.

Can I leave the event and come back later?

No, unfortunately this is not possible. After leaving Soenda Indoor Werkspoorkathedraal you can only re-enter the event with a new, unscanned ticket

What is the minimum age to attend the event?

To visit Soenda Indoor Werkspoorkathedraal you have to be at least 18 years old. Your ID might possibly be checked. If you aren’t able to show your ID it’s not possible to visit the event, unfortunately.

Do I use tokens to pay at the event?

Yes, during Soenda Indoor Werkspoorkathedraal you can buy tokens at the venue, these are available at the cash registers and machines. You can exchange these tokens for consumptions at the bar and food trucks.

Can I pay by card and/or cash at the event?

During Soenda Indoor Werkspoorkathedraal it’s only possible to pay with PIN, payment with cash is not possible.

Are lockers available at the event?

Yes, there are lockers available for rent at Soenda Indoor Werkspoorkathedraal. In these you can store your clothing and valuable items which you don’t want to carry around with you at all times. The lockers can be opened and closed endlessly. You can rent a locker online in advance or during the event at the locker desk. We advise you to rent a locker in advance, this means you don’t have to queue and wait at the event. The use of a locker is at own risk.