Where does Soenda presents take place?

Soenda Presents takes place at Gietijzer, Utrecht. For specific navigation addresses and directions, see the "transportation" page (LINK).

When does Soenda presents take place?

Soenda Presents takes place on Friday, March 7, 2025, from 23:00 to 06:00, and Saturday, March 8, 2025, from 16:00 to 00:00.

Until what time is the entrance of the event open?

The entrance for Soenda Presents on Friday, March 7, 2025, is open from 23:00  to 02:00  and on Saturday, March 8, from 16:00  to 20:00 . After these times, the entrance will be closed, and you can no longer enter.

Am I allowed to leave the event and return later?

No, unfortunately, this is not possible. After leaving Soenda Presents, you can only re-enter by presenting a new, unused ticket.

What is the minimum age to attend the event?

To attend Soenda Presents, you must be at least 18 years old. Additionally, you may be asked to show identification. Unfortunately, you will not be allowed to attend the festival if you cannot provide it.

Do I pay with tokens at the event?

Yes, at Soenda Presents, you can get tokens on the event grounds. You can exchange these tokens at the bar and food trucks for refreshments.

Can I pay with card and/or cash at the event?

At Soenda Presents, only card payments are accepted. Paying with cash is not possible.

Are there lockers at the event?

Yes, lockers are available for rent at Soenda Presents. You can store items like clothes and other valuables you don't want to carry during the event. The lockers can be opened and closed an unlimited number of times. You can rent a locker online in advance or at the locker desk during the event. We recommend renting a locker online beforehand to avoid waiting in line at the festival. The use of lockers is at your own risk.

 

I’ve lost an item and Soenda and would like it back. What now?

All lost and found items will be collected after the festival and posted on the event's Facebook page by Monday afternoon at the latest. If your lost item is listed, you can pick it up at the Elevation Events office: Leidseweg 125, 3533HC Utrecht. For any questions, you can contact marketing@elevation-events.com.

I’ve left behind something in my locker. What now?

For partying:
Do not bring valuable items or leave them in your car, and be cautious of pickpockets. Always follow the instructions of our security personnel. In case of an emergency, let those who stayed at home know via SMS that you are okay.

Sexual harassment:
Sexual violence or harassment is not tolerated at Soenda Presents in any form. If you are being harassed or feel threatened, report it to the organization. You can do this with any security or first aid staff. They will assist you and contact a supervisor within the organization who can further help. All security personnel are trained and know how to act. Female security personnel are also present. There are experts at first aid who can help you. You can also report incidents online by emailing info@elevation-events.com (not monitored permanently). In case of transgressive behavior, you can file a police report. The organization can assist you with this if needed. All reports will be handled confidentially. For more general information about medical and psychological advice and how to file a report, visit www.centrumsexueelgeweld.nl.

Use of alcohol and drugs:
It is known that there are risks associated with the use of alcohol and/or drugs. However, be extra cautious when using alcohol and drugs in temperatures above 20 degrees. Alcohol and/or drugs raise body temperature, so if you dance for a long time and don’t drink enough, the risk of overheating increases. Drink plenty of water, but not too much—maximum 1 or 2 glasses per hour. Drinking too much in a short period can cause water intoxication. In cases where someone dies, it is usually due to overheating or water intoxication caused by alcohol and/or drug use. So, be careful and cool off occasionally. Look out for each other and don’t leave anyone behind. Test your drugs before coming to the festival, as this cannot be done on-site. For more information on health risks, visit www.drugsenuitgaan.nl and www.unity.nl.

Hearing protection:
Soenda Presents supports the I Love my Ears campaign because we believe it’s important that you can enjoy good music now and in the future, even twenty years from now. Take care of your ears. Visit www.ilovemyears.nl for helpful and easy tips on how to protect your ears while still enjoying the music. Earplugs are available at all bars at Soenda Presents.

Medical assistance:
If you or one of your friends are feeling unwell, go to the first aid station. There are expert medical staff available to assist you. Don’t hesitate to tell them about alcohol and drug use: the more you communicate about what’s happening, the better they can help you. Feel free, as medical confidentiality applies here, and no police reports will be made.

After the party:
Forced and unsafe sex is more common when under the influence of alcohol and/or drugs. Respect each other and for more information on safe sex, visit www.sense.info/soas. Additionally, alcohol and/or drug use can lead to reduced concentration and slower reaction times, making you a danger to yourself and other road users. So, stop early and adjust your mode of transport accordingly. Drink water or isotonic drinks before going to sleep to replenish your fluid balance.

How can I sign up for the Soenda newsletter?

Sign up HERE for the official Soenda newsletter and stay updated with important information and the latest programming updates.

Which social media channels does Soenda use?

Follow Soenda on Instagram, Facebook or TikTok and watch this website. Share your pictures with #soenda so we can see them pass by as well – we like this!  

What is the accessibility like at the event?

The organization makes every effort to ensure that Soenda Presents is accessible to everyone. The Gietijzer is an indoor venue, meaning all facilities are fully accessible. Additionally, there are special provisions such as a wider entrance gate and wheelchair-accessible toilets. If you're unsure whether you can attend Soenda Presents, feel free to email toegankelijkheid@elevation-events.com, and we will work together to make it possible.

Is there first aid (EHBO) available at the event?

Yes, Soenda Presents has a fully equipped first aid facility. Medical specialists, who typically work in hospitals, are present. The available equipment is mostly the same as what you'd find in an emergency room. So, if anything happens, you'll be in good hands. The first aid station also has necessary medications and basic supplies, such as pain relievers and band-aids.

Is there a place to pump breast milk at the event?

Yes, at Soenda Presents, you can temporarily use one of the rooms at the first aid station to pump breast milk. You can simply check in at the first aid station; there's no need to inform us beforehand. If it happens to be very busy at the first aid station, you may need to wait or be directed to an alternative location. There is also a refrigerator at the first aid station where products can be temporarily stored.

I use medication or something else for medical purposes. Can I bring it to the event?

Yes, this is possible. However, ensure you have a doctor's note and/or a medication passport and can show it at the entrance. It is also important that it's clear which medications you're carrying. Inform the security staff that you have medication with you, and they will work with a medical specialist to determine whether the medication can be brought inside. If you have something that needs to be kept cold or is such that you cannot carry it or store it in a locker, it is generally possible to leave it in the care of the first aid station, possibly in a cooler. Please inform us in advance via info@elevation-events.com. Also, the security staff should be informed before the search begins, and they will consult with the medical specialist to see if it can be brought inside.

I have a special diet; can I bring my own food to the event?

This is only possible in very exceptional cases. It must be for a medical diet, for which you have a doctor's note. Additionally, it must be clear that the required diet food is not available at the festival. If you're unsure, please contact us via info@elevation-events.com.

I have mental health issues or I'm not feeling well, is it advisable to attend the event?

This is a decision that you need to make for yourself. As far as we're concerned, you are more than welcome. However, please remember that Soenda Presents is a busy festival with many attendees and the associated crowd. If you need a break, there are usually enough places to retreat and relax for a while. Be sure to talk to people around you if you're unsure whether you should attend Soenda Presents. You'll surely come to the right conclusion.

I am pregnant, is it advisable to attend the event?

If you are pregnant, it is your own responsibility and decision whether to attend Soenda Presents. Research shows that alcohol and loud sounds can be harmful to unborn children. You may want to consult your doctor or midwife to determine your best choice.

I have a service dog, can I bring it to the event?

Ja, een hulphond, of vergelijkbaar, is als enige dier toegestaan op Soenda Presents. Echter raden wij het bezoeken van het festival met een hulphond of vergelijkbaar sterk af. Mocht je dit toch overwegen of hier vragen over hebben, neem dan contact op met toegankelijkheid@elevation-events.com.






 

Is it possible to eat at the event?

Yes, at Soenda Presents, there will be plenty of diverse food trucks available.

Which food trucks will be at the event?

We don't want to give everything away, but at Soenda Presents, you can choose from fries and burgers, among other options.

Are there vegetarian and vegan options at the event?

Yes, at Soenda Presents, each food truck must offer at least one vegetarian item. This way, we hope to encourage you as visitors to make a conscious choice. For vegan options, you can email info@elevation-events.com.

Are there gluten-free options at the event?

The fries are cooked in a separate fryer, making them gluten-free. If you're curious about other options, you can email info@elevation-events.com.

Are cigarettes available at the event?

No, cigarettes are not available at Soenda Presents.

Are earplugs available at the event?

Yes, earplugs are available at all bars during Soenda Presents.



 

How does the Hardcups system work at the event?

At Soenda Presents, all drinks are served in reusable cups or plastic bottles/cans. Here it works: Pay 0.5 coins for your first cup or bottle. Once your cup or bottle is empty, return it to the bar when you get a new drink. Your cup or bottle will be exchanged for a new one at no extra cost. After you finish your cup, you can temporarily exchange it for a cup token at the bars. When you want a new drink, you can exchange your cup token for a new cup or bottle, and you won’t need to pay again.

Why are Hardcups used?

Multiple studies show that using hard cups significantly contributes to a more sustainable festival. Just for our organization, the use of hard cups saves over two million disposable cups/bottles annually.

Can I keep my cup?

Yes, you can keep it, but a cup becomes sustainable only if we use it again at the next festival. If you're leaving, please return your cup at the bar. You’ll get a cup token in return; with that token, you can win great prizes!

I have a cup token; what can I do with it?

With the cup token, you can win exciting prizes. The Monday after the festival ends, we will post the winning cup token numbers in the Facebook event, and you’ll know if you’ve won a prize!

Which social media channels does the event use?

Follow Soenda Presents on Instagram and Facebook, or watch this website. Use #soendapresents and tag us in your stories so we can see them, too. We’d love that!

Are there any apps available for the event?

No, apart from our social media channels, there are no apps available for Soenda Presents.

I have a complaint about the event, where can I submit it?
"We are very sorry to hear that you have a complaint! If the complaint is urgent, please send us a private message via Instagram. If the complaint is after the event or you would like to report it later, you can email us at info@elevation-events.com."

I have a complaint about the security, medical staff, traffic controllers, or other event personnel, where can I submit it?
"We are very sorry to hear that you have a complaint! If the complaint is urgent, please send us a private message via Instagram. If the complaint is after the event, or you want to report it later, the best way is to email us at info@elevation-events.com. Please try to clearly specify the person involved, such as their physical characteristics, time, and location."

How is privacy on the event website protected?
You can find this information in our privacy statement. Click HERE for the privacy statement.

Does the website use cookies?
Yes, the Soenda Presents website uses cookies. Click HERE for the cookie policy.

SHUTTLEBUS

Is there a shuttle bus to and from the event?
No, unfortunately, there is no shuttle bus service during Soenda Presents.

Are there buses from other cities to the event?
No, there are no buses from other cities to Soenda Presents.

PUBLIC TRANSPORT

How can I reach the event by public transport?
If you want to travel to Soenda Presents by public transport, we recommend traveling via Station Zuilen. You can reach it by train from Utrecht Central, which is well connected to the entire country. From Station Zuilen, shuttle buses will take you directly to Soenda Presents. Use the 9292OV app to plan your route.

Until what time can I return home by public transport?
The exact time you need to depart to get home depends on your location. To find the easiest route from Utrecht Zuilen to your home, we recommend consulting the 9292OV app.

Where can I park near the event?
If you're arriving by car, enter 'Gietijzerstraat, Utrecht' into your navigation system. From there, follow the signs and adhere to the instructions provided by the traffic controllers.

TAXI

Where can a taxi drop me off?
If you're arriving by taxi, provide the driver with 'Gietijzerstraat, Utrecht' as the navigation address.

Where can a taxi pick me up?
A taxi can pick you up at Gietijzerstraat, Utrecht.

Is the taxi stand free?
Yes, taxis do not need to pay to drop off or pick up passengers at the festival.

Can I use ride-hailing services?
Yes, during Soenda Presents, services like Uber, Bolt, and taxis without a Utrecht taxi license can drop you off and pick you up.

Where can ride-hailing services drop me off?
If you're using a ride-hailing service, provide the driver with 'Gietijzerstraat, Utrecht' as the navigation address.

Where can ride-hailing services pick me up?
If you're using a ride-hailing service, provide the driver with 'Gietijzerstraat, Utrecht' as the navigation address.

Is the ride-hailing stand free?
Yes, ride-hailing services do not need to pay to drop off or pick up passengers at the festival.

BIKE & SCOOTERS

Can I travel to the festival by bike, scooter, or moped?
Yes, you can travel to Soenda Presents by bike, scooter, or moped. We even encourage it!

Where is the bicycle parking located?
If you're coming by bike, scooter, or moped, navigate to Gietijzerstraat, Utrecht. From the first yellow signs you encounter, follow the directions for "bicycle parking."

Is the bicycle parking monitored?
No, the bicycle parking is not monitored.

Can I lock my bike to the bicycle rack?
No, do not lock your bike to the bicycle rack.

Is the bicycle parking free?
Yes, the bicycle parking is free. We strongly encourage you to come by bike!

BY FOOT

Can I walk to the festival?
Yes, you can, and we even recommend it! If you’re coming on foot, head towards Gietijzerstraat.

Are there house rules in place during the event?

Yes, to make Soenda Presents as enjoyable as possible, we’ve set up a few house rules. Below are the answers to the most common questions regarding these rules. You can find the shortened house rules below. If you'd like to read the full house rules, they are available in the terms and conditions HERE.

What am I allowed and not allowed to bring to the event?

To keep Soenda Presents safe and enjoyable, certain items are not allowed. This includes glassware, plastic bottles, hydration packs, cans, fireworks, nitrous oxide canisters, spray cans, drones, umbrellas, selfie sticks, and other items deemed annoying or dangerous by the staff. Other prohibited items include drugs, (fire)arms, and/or other dangerous items or substances, as well as food, (alcoholic) beverages, and/or pets (except for service dogs or similar). If any items prohibited by law are found on you, you will be denied access to the venue, and the police will be notified.

Can I bring a bag to the event?

Yes, small bags are allowed. However, it is advised to only bring essential items. Large bags are strongly discouraged, as the lockers have limited space, and a large suitcase/bag cannot be stored.

Can I bring my camera or film camera to the event?

This depends on the type of camera or film equipment. Small, non-professional cameras and phones are allowed, provided the recordings are for personal use only. Publicly sharing the footage is prohibited. Professional photo and film equipment is only allowed if you have press accreditation.

Can I bring the battery from my e-bike to store it safely?

No, unfortunately, for safety reasons, it is not allowed to bring a battery into the event. We recommend coming to the festival without the battery if you cannot store it safely with your bike. Additionally, there are no charging options for e-bike batteries at Soenda Presents.

Is drug use allowed at the event?

No, just like the rest of the Netherlands, drugs are not allowed at Soenda Presents. Soenda Presents enforces a zero-tolerance policy on drugs, including those tolerated in the Netherlands. If drugs are detected, you will be denied access to the venue or removed from the grounds, and the police will be informed.

Are there any dress code requirements for the event?

No, there are no specific dress codes for Soenda Presents, but you should look presentable. Wearing football shirts and/or discriminatory or otherwise offensive clothing, as well as face-covering clothing, is not allowed.

Can I advertise or sell something at or around the event?

No, without written permission, it is prohibited for third parties to distribute flyers, advertise, or sell goods/services, such as nitrous oxide and/or food, at or around Soenda Presents.

Is smoking and vaping allowed at the event?

Yes, smoking and vaping are allowed at Soenda Presents, but only in areas that are not covered. When smoking or vaping outside of covered areas, please be considerate of other visitors and always dispose of cigarette butts in a trash bin.

Can I bring my e-cigarette and related liquids to the event?

Yes, you are allowed to bring one e-cigarette to Soenda Presents. The related liquid may only be brought in if the packaging is new and still sealed (maximum one per visitor). Smoking an e-cigarette is, like regular cigarettes, only allowed in areas that are not covered.

Can I bring my pet to the event?

No, pets are not allowed at Soenda Presents (except for service animals or similar).

What is the minimum age to attend the event?

You must be at least 18 years old to attend Soenda Presents. Additionally, you may be asked for identification. If you cannot provide it, unfortunately, you will not be allowed to attend the festival.

How does access control work at the event?

Upon entering Soenda Presents, you will be asked to cooperate with a voluntary search of yourself and your belongings. You always have the option to choose someone of your own gender for the search. Please make sure to stand in the appropriate line for this. If you prefer not to be searched, we unfortunately cannot allow you access to the festival grounds.

Do you want to report about Soenda?

Please email us at marketing@elevation-events.com  and tell us more about the platform you work for, your reach, and the coverage you’re planning to give Soenda. In the week prior to the festival, we will make a press selection and we’ll let you know if you made it through the final selection. Submitting an application does not automatically mean that we grant you a press pass.

For questions or suggestions, please contact Soenda either before or after the event through the phone number or e-mail address below:

Soenda Indoor BV
Leidseweg 125
3533 HC Utrecht
030 243 37 17
info@elevation-events.com